D’shima Danamon SSO
In 2019, Danamon Bank Indonesia recognized the need to refresh their employees’ knowledge, particularly in preparation for certification tests. The challenge was to make learning more engaging and effective, as traditional methods often failed to capture employees’ attention due to their daily work responsibilities. To address this, Danamon partnered with Level Up powered by Agate to develop D’Shima, a gamified learning solution designed to make the learning process enjoyable and efficient.
Objective
Danamon Bank aimed to create an SSO Knowledge Refreshment Game that would be accessible via SAP Success Factors on both PC and smartphones. The objective was to provide an interactive and fresh learning experience that would prepare employees for their certification tests in a more engaging way.
Solution
Level Up powered by Agate developed D’Shima, an Adventure RPG game that integrates learning into an engaging format. The game features:
Roleplay Mechanics
Players embark on quests and interact with NPCs in a tropical island setting, with each island representing different learning modules. Players are tested on their knowledge through these interactions, simulating real-life customer service scenarios.
Turn-Based Battles
Players answer questions in a gamified battle format, where correct answers result in successful attacks on virtual monsters. The game includes various types of questions, such as multiple choice, true or false, and more.
Minigames
Side quests like Monster Math and Puzzle Games provide additional challenges and rewards, making the learning process even more engaging.
Result
The implementation of D’Shima resulted in several key benefits:
Enhanced Engagement
The gamified approach significantly increased employee engagement compared to traditional learning methods.
Improved Knowledge Retention
By making learning interactive and fun, employees were able to better retain the knowledge necessary for their certification tests.
Positive Feedback
Employees reported enjoying the learning experience, which helped in reducing the monotony often associated with conventional training methods.
Focused Learning Content
Tailored content that addresses specific learning needs.
Foster Motivation
Gamified learning fosters engagement, motivation, and problem-solving in a real-world context.
Practical Application
Provides hands-on experience through direct interaction with scenarios that mimic real-life situations.
This gamified approach provided a refreshing, practical way for employees to prepare for their certification tests, ultimately contributing to better performance and knowledge retention across the board.
Result
Gallery
Ready to experience a new way to engage your audience?
Ready to experience a new way to engage your audience?
