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What is Level Up’s Gamification? | Gamification 101 | Level Up powered by Agate

We have all played games, whether on a computer, console, mobile phone, or other media. Games are one of the most popular forms of entertainment and are loved by many people. But did you know that games are not just for entertainment? Games also have the potential to enhance the growth of your business. How? The answer is through gamification. But what is gamification? And what is Level Up‘s gamification? 


First of all, let’s explore the meaning of gamification itself, and what are its benefits for your business. Gamification is the application of game techniques to increase motivation, engagement, and customer loyalty. With gamification, you can create a fun and profitable experience for your customers, making them more inclined to interact with your business. 


Gamification yields remarkable advantages for your business. Here are some benefits of gamification: 

How Gamification Works and Its Benefits

Engaging customers, employees, and students has become more challenging than ever. Traditional methods often fall short of capturing attention and fostering long-term engagement. Businesses and institutions are beginning to use gamification potential in finance, marketing, and education to drive meaningful outcomes and enhance experiences. 

Gamification in Finance

In finance, according to a Deloitte study, 61% of millennials are more likely to manage their finances if gamification is involved. Gamified financial apps and platforms use game elements to educate users about budgeting, investing, and saving. For instance, platforms like Acorns and Robinhood use gamified features such as goal-setting and achievement badges to encourage consistent investment behavior among users. 

Financial institutions are using gamification in employee training programs to enhance product knowledge and compliance understanding. By simulating real-world scenarios and offering immediate feedback, gamified training modules improve retention rates and proficiency levels among employees, ultimately contributing to better customer service and regulatory adherence. 

Gamification in Marketing

In the competitive landscape of marketing, capturing and retaining audience attention is essential. According to the Demand Gen Report, in the state of interactive content marketing, 93% of marketers agree that interactive content is effective in educating its buyers. 

Brands use gamification techniques such as contests, quizzes, and interactive challenges to foster brand awareness, encourage social sharing, and drive customer engagement. Furthermore, gamified loyalty programs not only incentivize repeat purchases but also provide valuable data insights into consumer behavior and preferences. By personalizing rewards and experiences based on user interactions, brands can create deeper connections with their audience and foster brand advocacy. 

Gamification in Education

Gamification offers a dynamic approach to education. Research shows that gamified learning experiences can increase long-term retention rates by up to nine times compared to traditional methods. 

Educational institutions are integrating gamification into curricula through digital learning platforms, interactive simulations, and educational games. Moreover, gamification promotes self-paced learning and empowers students to take control of their educational journey. By incorporating elements such as progress tracking, level progression, and rewards, educators can motivate students to actively participate and strive for mastery. 

Gamification yields remarkable advantages for your business. Here are some benefits of gamification:

Increase customer engagement

Gamification can make customers more interested and enthusiastic about your business, as they feel valued and recognized for their efforts. Gamification can also enhance social interaction among customers, making them feel part of a community. 

Increase customer retention.

Gamification can make customers more loyal and committed to your business, as they feel there are goals and challenges to be achieved. Gamification can also provide feedback and positive reinforcement to customers, making them feel satisfied and happy. 

Increase sales and revenue.

Gamification can increase customer conversion and purchases, as they feel there are incentives and benefits to be gained. Gamification can also increase customer lifetime value, as they transact more frequently and for longer periods with your business. 

Increase business scalability.

Gamification can help you reach and attract more potential customers, as they are interested in the unique and attractive experiences you offer. Gamification can also help you save on marketing and operational costs by automating processes that previously required human resources. 


To augment customer engagement with your business, one of the most commonly employed and effective strategies is the adoption of a core loop. This loop represents a cyclic process that sustains customer engagement and motivation with your business, comprising four stages: trigger, action, reward, and progress. 

Here is an example of the core loop in gamification:


The trigger signifies a signal or prompt that stimulates customers to take action. It can manifest in the form of notifications, emails, messages, advertisements, or anything else that grabs the customer’s attention. 


After the trigger, action is the behavior we expect from customers. Actions can include purchasing products, filling out forms, watching videos, downloading applications, or anything else that aligns with your business goals. 


This is the incentive given to customers for their actions. Rewards can be points, badges, prizes, discounts, or anything else that makes customers feel appreciated for their actions. 


This indicates the customer’s progress. Progress can be in the form of levels, leaderboards, charts, statistics, or anything else that makes customers feel a sense of development and achievement. 

The core loop can be repeated to keep customers engaged and motivated with your business. However, you should also consider some factors to ensure that your gamification does not become boring or intrusive. Some things to consider include: 


  • Customize gamification to your business goals 

Define what you want to achieve with gamification, who your target customers are, and how to measure the results. 

  • Customize gamification to your customers’ needs 

Understand what motivates and preferences your customers have, what makes them happy and satisfied, and what makes them frustrated or disappointed. 


At Level Up, we employ these proven techniques and cycles tailored to suit your business requirements. Through our refined gamification approach, we offer two distinct gamification solutions that serve to enhance customer engagement, loyalty, and productivity, namely: 

Marketing Solution

Gamification solutions for Level Up marketing use game elements and dynamics to attract and retain customers, increase brand awareness, and promote products or services. Level Up’s Gamification Marketing Solution is implemented in various ways, such as:  

In-App Enhancement  

Level Up’s in-app enhancement is done by adding game features to an existing app or website through Level Up’s game development capabilities.  

On Ground Activation

On-ground activation with Level Up utilizing Virtual Reality or Augmented Reality games developed by our experts for your event needs on the ground.  

Standalone Advergame

A customized game or app that showcases your brand, product, or service with the aim to entertain and educate customers, increasing brand exposure and boosting sales through advertising. 

Learning Solutions

We can help you Apply game features to your learning content and activities with our game development capabilities across multiple platforms. Level Up’s gamified learning solutions can be implemented in various ways, such as:  

Game-Based Learning

Level Up’s Game-Based Learning Integrates game elements into your learning activities by using Level Up’s developable game software. These games can help you improve your learners’ motivation, engagement, retention and performance.  

Game-Based Assessment

Level Up Game-Based Assessment uses games or game simulations to measure your learners’ skills, knowledge, abilities or attitudes. The aim is to provide a more authentic, immersive, interactive and fun way of assessment that can capture the complex and dynamic aspects of conventional learning.  

VR Training & Simulators

Level Up VR training and simulators are the use of virtual reality (VR) technology to create realistic and immersive learning environments and scenarios. The aim is to provide learners with learning opportunities that match their natural environment, to enhance their skills, knowledge and confidence. 

FAQ about Gamification

Q. What are gamification services? What is included within Level Up powered by Agate’s services?

Gamification services involve integrating game-like elements into non-game contexts to enhance engagement, motivation, and learning. At Level Up, we offer a diverse range of gamification solutions that can be seamlessly integrated into websites, mobile applications, or corporate procedures. Here are some key components of our services: 

  1. Turnkey Solutions: Level Up provides ready-made products that can be easily integrated into any existing platforms. 
  2. Custom Solutions: Clients can create their own customized gamified solutions tailored to their specific needs, while Level Up can turn their concepts or ideas into reality.
  3. Gamified Marketing: Enhance existing marketing efforts with game mechanics, progression elements, and reward systems. 
  4. On-Ground Activations: Level Up uses the latest technologies to create engaging experiences for brands and consumers.
  5. Standalone Advergames: Tailored game solutions designed for specific sales, marketing, or promotional goals. 
  6. Gamified Learning: Incorporate game design principles into learning tools for motivation and engagement. 
  7. Gamified Training Applications: Turning condensed complex technical information into interactive and enjoyable formats. 
  8. Game-Based Assessment: Use interactive games as assessment tools for talent evaluation. 
  9. Immersive VR Training Simulations: Create realistic training experiences using virtual reality. 

Q. Is gamification the same as gaming? What is the difference between gaming and gamification?

No, gamification and gaming are not the same. Here’s the distinction: 

  • Gaming: Refers to playing video games or participating in recreational activities purely for entertainment. It involves immersive experiences and competition and often follows predefined rules. 
  • Gamification: Involves applying game elements (such as points, badges, leaderboards, and challenges) to non-game contexts (like education, marketing, or employee training). Gamification aims to motivate users, enhance engagement, and achieve specific objectives beyond entertainment. 

Q. How do companies use gamification?

Companies use gamification in various ways: 

  1. Employee Training: Gamified training apps make learning more engaging and effective. 
  2. Marketing and Customer Engagement: Gamified marketing campaigns attract attention and encourage participation. 
  3. Learning and Development: Gamified learning tools motivate employees to acquire new skills. 
  4. Assessment and Talent Evaluation: Game-based assessments help identify top-tier talent. 
  5. Brand Promotion: On-ground activations and advergames create memorable brand experiences. 

For real-world examples, check out Level Up powered by Agate’s case studies, where we successfully implemented gamification solutions for various clients.  

Remember, gamification isn’t just about playing games—it’s about achieving business goals through engaging experiences! 


Visit our website to learn more about our gamification services and how we can help you elevate your customer engagement to the next level! 

Check out our gamification services page and contact us today. We are ready to help you create a gamification experience that aligns with your needs and preferences.  

Check out our gamification services page and contact us today. We are ready to help you create a gamification experience that aligns with your needs and preferences.  

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