Employee training has always been a cornerstone of organizational success. From improving performance and productivity to fostering employee retention, the right training program can significantly boost a company’s competitive edge. As Jack Welch, the former CEO of General Electric, once said, “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”
However, traditional training methods, such as workshops, seminars, and classroom-based lectures, are increasingly being scrutinized for their effectiveness. A commonly cited framework, the Learning Pyramid by Edgar Dale, suggests that retention rates vary dramatically depending on the mode of learning, from a mere 5% for lectures to an impressive 75% for hands-on practice. But how valid is this framework, and how can organizations implement more effective training methods?
The Learning Pyramid is a framework that categorizes different methods of learning based on their purported effectiveness for retention. It is often cited in educational contexts to emphasize active over passive learning strategies. Recent research still uses the framework to discuss methods such as group discussions, hands-on learning, and teaching others as highly effective approaches. However, it is also widely critiqued due to its lack of empirical evidence and questions about its validity as a universal tool.
Studies and articles stresses the importance of combining active learning methods, such as teaching others or practice-by-doing to improve retention rates. These methods are often integrated with modern educational technologies like simulations to enhance their impact like demonstration or practice learning. Some researchers also explore variations in the pyramid’s methods to align with unique learning styles.
The framework lacks strong empirical backing. Critics argue that rigorous data do not support the specific retention percentages associated with each learning method. Additionally, its hierarchical presentation oversimplifies learning as universal and uniform, ignoring individual differences and situational factors in education. Researchers emphasize the need for caution in applying the pyramid universally, suggesting that while it might be a useful guideline, it should not replace evidence-based instructional design
The Learning Pyramid is often used to criticize traditional learning formats, implying that interactive, practical methods are far superior. Yet, this model is not without its flaws:
While widely referenced, the pyramid is not backed by robust empirical research. Its exact origins are unclear, and many experts argue that retention rates are context-dependent and cannot be universally categorized.
The pyramid reduces learning to percentages that oversimplify complex cognitive processes. Retention depends on variables such as the subject matter, individual learning styles, and the quality of the instructional design.
By focusing exclusively on retention, the pyramid overlooks other critical outcomes of training, such as the ability to apply knowledge, critical thinking, and long-term skill development.
While the pyramid’s effectiveness may be debatable, its core message—that active, experiential learning often outperforms passive methods—remains relevant. This is where modern innovations in training, such as gamification and virtual reality (VR), come into play.
Recognizing the limitations of traditional employee training methods, Level Up powered by Agate has partnered with organizations like Denso to revolutionize how training is delivered. Their collaboration produced the Denso Wiper Simulator, a customized VR training solution that aligns with modern learning needs.
This VR-based training tool was designed to address a critical issue: the importance of high-quality windshield wipers in ensuring vehicle safety during challenging weather conditions.
The simulator provides a practical, immersive experience, enabling employees to interact with scenarios they may face in real life. This hands-on approach bridges the gap between theoretical knowledge and practical application.
By incorporating gamified elements, the simulator ensures that learners remain engaged throughout the training process. This engagement is key to improving both retention and the ability to apply learned concepts.
Unlike traditional workshops, VR-based training is easily scalable and can be reused for multiple training sessions, reducing costs over time while maintaining consistency in training quality.
The collaboration between PT Denso Indonesia and Level Up powered by Agate highlights how modern technology can effectively address the challenges of traditional training approaches. PT Denso Indonesia, a leading manufacturer of automotive-electric products, emphasizes producing high-quality components like car wipers, which are crucial for ensuring visibility and safety in diverse weather conditions. Recognizing the critical need to train employees on the importance of quality assurance, Denso partnered with Level Up to develop the Denso VR Wiper Simulator, an innovative solution that uses advanced VR goggles and racing simulation controllers.
This VR-based training system immerses employees in realistic scenarios, demonstrating how high-quality wipers maintain safety under challenging conditions. By shifting to practical, active learning methods, the simulator ensures employees gain hands-on experience, aligning with educational research supporting the effectiveness of learning by doing. While traditional frameworks like the Learning Pyramid may remain a topic of debate, the value of active, practical training is evident.
As industries evolve and job roles become more specialized, partnerships like this demonstrate how advanced technologies can enhance workforce development. The success of the Denso VR Wiper Simulator not only contributed to higher product quality but also reinforced workplace safety, reflecting Denso’s vision of excellence in manufacturing. This approach sets a benchmark for innovative employee training that combines technology, creativity, and real-world applications.
The Learning Pyramid might look nice on paper, but it’s not the ultimate guide for building effective training programs. Its simplified retention percentages approach just doesn’t hold up in the real world. Still, the core idea that active, hands-on learning works better than passive methods is worth considering.
That’s why tools like the Denso VR Wiper Simulator are so exciting. They don’t just stick to old frameworks—they create something better by combining cutting-edge tech with real-world needs. Employees learn by doing in a way that’s engaging, practical, and easy to scale. It’s training that sticks because it’s tailored for the people who need it.
In a world where industries are changing fast, it’s clear we need to rethink how we train people. Partnerships like Level Up and Denso show how technology can make training more effective, meaningful, and future-proof. It’s not about following outdated models—it’s about creating what works for today and tomorrow.
Check out our gamification services page and contact us today. We are ready to help you create a gamification experience that aligns with your needs and preferences.