Resto SOP
Resto SOP is an innovative interactive learning solution developed by Level Up powered by Agate, designed to enhance training for kitchen crews. The objective was to improve service quality through engaging gamified training, leading to higher retention of information and better application of standard operating procedures (SOPs).
Objective
The main goal was to create an engaging training platform that would improve the service quality of kitchen staff while reducing the costs associated with traditional training methods.
Solution
Resto SOP was designed as a gamified training tool that allows kitchen crews to explore and understand cooking operational procedures through interactive content.
Challenge
The challenge was to create an effective learning tool tailored to field employees. The need for practical, engaging, and accessible training materials for tasks related to palm oil plantation sites posed a unique challenge.
Solution
The solution presented by Level Up was a mobile simulation-like game where players take on the role of plantation managers. The game involves object interaction in the field and real-time assessments related to plantation procedures affecting productivity. The game is designed to be played offline, automatically syncing data when connected to networks for user play data and content updates.
Result
The “Road to Anfield” became a popular attraction within the AXA Experience Zone, drawing in football fans and fitness enthusiasts alike. The game successfully promoted the importance of physical fitness while strengthening the emotional connection between fans and Liverpool FC.
Enhanced Knowledge Acquisition
The mobile simulation game facilitates the acquisition of essential knowledge related to plantation procedures and productivity factors, deepening employees’ understanding.
Practical Application of Learning
The game’s structure allows employees to apply theoretical knowledge to practical situations, bridging the gap between theory and on-the-job application.
Real-time Feedback and Assessment
The question-and-answer format of the game provides real-time feedback, helping employees gauge their understanding of plantation procedures and identify areas for improvement
Offline Accessibility and Data Synchronization
The game’s offline play allows continuous learning in remote areas without connectivity, while automatic synchronization enhances the user experience by collecting and updating data when connected to networks.
Quantifiable Progress Tracking
The game’s data capture mechanism enables tracking of each employee’s progress and performance, allowing for quantifiable improvements through metrics such as completion rates and correct responses
Scalable and Adaptable Solution
The mobile game’s adaptable design allows for the incorporation of new content, ensuring ongoing relevance and continuous learning. This scalability provides flexibility to address evolving training needs.
Positive Impact on Work Quality
The Karyamas Plantation game enhanced work quality and productivity for plantation field employees, meeting Karyamas’ objectives through integrated learning assessment.
Result
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