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How Netflix Is Quietly Using Games to Keep You Hooked

Exploring the gamification strategy behind Netflix Games and its impact on user retention. 

The Rise of Netflix Games in 2025

From streaming service to game platform

Over the last few years, Netflix has gone beyond being just a video platform. By 2025, Netflix has launched over 120 mobile games available to all subscribers, with no ads and no additional cost. 

Notable titles include: 

  • Squid Game: Unleashed – a survival mini-game adaptation of its global hit series 
  • WWE 2K24 – full of character customization and match-based gameplay 
  • Monument Valley 2 & 3 – artful puzzle games that offer narrative-driven interaction 
  • Black Mirror: Thronglets – a choice-driven experience tied directly to Netflix Originals 

This shift isn’t random, it’s a calculated move built on gamification to improve user engagement and retention. 

How Netflix Applies Gamification Principles in Its Games

Turning passive viewers into active participants

1. Progression Loops That Keep You Coming Back

Games like Squid Game: Unleashed and WWE 2K are structured around fast feedback cycles: 

  • Play a match or challenge 
  • Win XP or in-game rewards 
  • Unlock characters or story modes 

These progression loops trigger motivation through achievement and anticipation, fundamental gamification psychology. 

2. Personalization and Player Identity

Games such as WWE 2K and Street Fighter IV CE allow users to customize avatars, outfits, and stats. This taps into a core gamification driver: autonomy and identity expression, increasing emotional attachment to the platform. 

3. Social Comparison and Limited-Time Events

Squid Game: Unleashed adds multiplayer leaderboards, friend invites, and competitive mini games. These elements create social pressure and urgency, another classic gamification technique to boost daily active users. 

4. Narrative and Multi-Channel Engagement

Netflix ties games to its original shows like Black Mirror or Carmen Sandiego, allowing users to play between seasons and even unlock new plot points. 

 This gamified storytelling creates a loop: 

 Watch → Play → Wait for next season → Repeat. 

Gamification = Higher Retention for Netflix

Why this matters for subscription platforms

Netflix’s game strategy isn’t just entertainment. It’s designed to increase customer lifetime value. 

Here’s how gamification boosts retention: 

Tactic
Outcome
Progression loops
Keeps users coming back daily
Personalization
Builds emotional investment
Event-based urgency
Reactivates lapsed users
Cross-IP continuity
Extends time spent between shows

According to multiple reports, the addition of gaming has led to: 

  • Increased app open rate 
  • More time spent between binge sessions 
  • Higher engagement among younger segments 

It’s a subtle but powerful way to extend user loyalty beyond video content. 

Visualizing Netflix's Gamification Strategy

To better understand how this strategy works, here are visual references you can apply: 

Want to Apply Gamification to Your Product?

Are you building a platform, app, or experience and want to boost engagement or retention? 

Let us help you gamify it. 

Whether you’re in education, HR, marketing, or entertainment, gamification is the bridge between usage and loyalty. 

Contact Level Up powered by Agate to explore custom gamification solutions → [Contact Us | Get in Touch With Our Team – Level up powered by Agate] 

If you are interested in learning more about gamification and how it can benefit you or your organization

Check out our gamification services page and contact us today. We are ready to help you create a gamification experience that aligns with your needs and preferences.  

The Authors

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It leverages your brain’s reward system, giving you quick wins and visual progress that boost your motivation to keep going. 

It leverages your brain’s reward system, giving you quick wins and visual progress that boost your motivation to keep going. 

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The Authors

Hisyam Hesbi Wijonarko

B2B marketing executive →

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All company names, brand names, trademarks, logos, illustrations, videos and any other intellectual property (Intellectual Property) published on this website are the property of their respective owners. Any non-authorized usage of Intellectual Property is strictly prohibited and any violation will be prosecuted under the law.

© 2023 Agate. All rights reserved.
All company names, brand names, trademarks, logos, illustrations, videos and any other intellectual property (Intellectual Property) published on this website are the property of their respective owners. Any non-authorized usage of Intellectual Property is strictly prohibited and any violation will be prosecuted under the law.

© 2023 Agate. All rights reserved.